Diagnosing & Treating PTSD Online

PTSD can affect anyone and often affects people in different ways. It’s very normal for people who have experienced a traumatic life-threatening event to have a difficult time going through their typical, everyday activities. You can also indirectly be affected by PTSD by hearing of a relative or close friend who has experienced a traumatic event. Effects of PTSD can last anywhere from a few weeks to the rest of one’s life.

There are many factors that can increase the chance that someone will have PTSD, many of which are not under one’s control. Personal factors, like previous traumatic exposure, age, and gender can affect whether or not a person will develop PTSD. What happens after the event is important – stress will only make things worse and social support can make the effects of trauma less severe.

Dealing with the past can be tough for people struggling with PTSD. It’s easy to keep things bottled up and to yourself when dealing with this type of trauma. Talking with a psychiatrist or therapist can help you get better.

You and your online psychiatrist or therapist can help determine what type of treatment is needed, or if a referral to a specialist is required. During a video consult on TelaCare, one of our board-certified psychiatrists or therapists will ask you a series of targeted questions to determine the severity of your PTSD. Your diagnosis will be based on the physical exam, duration, severity of symptoms and your medical history.

Once a diagnosis has been made, your psychiatrist or therapist will go over the risks and benefits of the various treatment plans. Treatment for PTSD is different depending on the severity.

Options for treatment of PTSD may include:

  • Cognitive Behavioral Therapy (CBT)
    • Research shows this is the most effective type of counseling for PTSD
  • Cognitive Processing Therapy (CPT)
  • Prolonged Exposure (PE)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Selective serotonin reuptake inhibitor (SSRI)

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.

 Does TelaCare offer refunds?

No, All sales are final, and no refunds will be offered or accepted on services purchased from TelaCare. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings if your account is completed. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@telacare.com

 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 

 What is online therapy?

With the TelaCare web or mobile app, you can speak to a therapist, anytime, anywhere to address common behavioral health challenges, from the privacy and comfort of your own home. TelaCare's online therapy services are available nationwide and include a network of more than 650 therapists, social workers and other mental health disciplines with a wide variety of specialties.

 What is the difference between a therapist and psychiatrist?

A patient would see a psychiatrist for medication management and a psychologist for talk therapy. Sometimes the best form of treatment is a combination of both talk therapy and medication management. Psychiatrists and therapists are each able to evaluate a person to determine whether one or both treatments approaches are necessary, and can make recommendations based on their assessment.

 Can a doctor on TelaCare be my regular provider?

Unfortunately, no. Doctors on TelaCare are there to support your care between office visits, such as when you are traveling or when you have a non-emergency or low acuity health condition.

 What is seasonal affective disorder (SAD)?

SAD is a mood disorder that has a seasonal pattern. It is unclear what the true cause of this disorder is. Although, studies have found that it is related to the variation in light exposure in different seasons. This disorder typically starts in winter and ends when spring rolls around.

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