I cannot login to my account what do I do?
If you cannot access your account first, make sure you have REGISTERED YOUR ACCOUNT. If you still cannot sign in then use the FORGOT PASSWORD to get a new password. Please make sure to check your spam/junk folders as sometimes our emails maybe caught in them. If you still cannot get into your account please email firstname.lastname@example.org and our support staff will assist you.
Other questions related to Online Doctors Visit
- Is my online doctor visit private and secure?
- How long is a typical online doctor visit on TelaCare?
- Can I see a doctor online if I am traveling or in another state?
- What is TelaCare not for?
- When should you call a doctor online?
- Can I add my spouse to my account?
- Can I get a sick slip or doctors note from TelaCare?